FAQ

1. What types of clothing items do you sell?

We sell a variety of stylish and comfortable clothing items, including t-shirts, hoodies, sweatshirts and hats. Our products are made with high-quality materials and are designed to provide ultimate comfort and durability for the whole family.

2. Can I return or get a refund for my purchase?

No, all sales are final. We do not accept returns or offer refunds. All products are made custom for you based on your order, and we do not stock inventory. However, if an item is damaged or incorrect upon delivery, please notify us right away at support@onlyfamsupply.com

3. What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrectly shipped item, please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us may qualify for store credit or a refund. Please send an email to support@onlyfamsupply.com with your order number and a photo of the defective/wrong product. Please note that any orders or items received without a RMA# issued by OnlyFamSupply will not be processed.

4. How long does it take for my order to ship?

Most orders will ship from the USA within 2-5 business days of placing your order. Please note that all products are made custom for you based on your order, and we do not stock inventory.

5. What should I do if my package is lost or stolen?

It is your responsibility to provide accurate shipping information. Please make sure you input the correct shipping address for your order.